Deposits

My deposit has been ongoing for more than 10 minutes. What should I do?

If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please note than our teams sav...

How do I change my limits?

There are two types of limits at Golden Vegas Casino: personal limits and the default limit. Personal limitsYou can change your personal limits at any time from your account settings....

I would like to turn off my legal limit, is that possible?

Yes.To do this, go to your account settings and click on the "remove limit" button:   Your request will automatically be forwarded to the Gambling Commission. Within 72 working hours,...

My transaction was declined. Why? Who should I contact?

If your deposit was declined, there are several possible reasons: Your balance is insufficient: check your account balance and try againYou made an error in your information (card num...

I can't make a deposit. What should I do?

If your deposit is declined, you can check the following points: Check your payment informationMake sure the entered details are correct (card number, expiration date, etc.). Correct ...

I would like to know the total of my deposits and withdrawals. How can I do that?

To get a summary of your deposits and withdrawals, please contact our customer service. Our teams will then be able to provide you with the total amount you have deposited and withdra...

What is Bancontact One-Click and how do I deposit with this method?

Bancontact One-Click is a fast deposit method that allows you to save your bank card details to make future deposits without having to enter your information each time. With this feat...

I wish to make a deposit with a prepaid paysafecard. What do I have to do?

To get your prepaid paysafecard, find a point of sale or order your card online on the paysafecard website.Once you have your prepaid card, you can use it to make a deposit on our web...

My transaction was refused by paysafecard. Why? Who should I speak to?

If you try to make a deposit, but your transaction is refused by paysafecard or if you encounter a problem with the paysafecard payment page, there are several possible reasons: • You...

What are the different deposit limits at Golden Vegas Casino?

There are two types of deposit limit at Golden Vegas Casino: personal limits and the default limit.1. Personal limitsThese limits are you own, meaning you set the maximum deposit amou...

Can I delete my deposit history?

No. This is unfortunately not possible. 

I’m having a problem making a deposit with Aion. What should I do?

Aion does not offer a Bancontact system or cards, only Mastercard Debit cards. As such, its transactions are not managed in the same way as with other banks.Unlike Bancontact, which c...

I can’t find my deposit in my history. How can I know if it has been successfully completed?

If your deposit doesn’t appear in your history, it is likely that an error occurred during your transaction. Please note than our teams save all your deposit attempts. Has the deposit...

What is the minimum and maximum amount I can deposit?

The deposit amount is a minimum of 10€.In Belgium, from 21 November 2022, your deposits are limited to 200€ maximum per week. As a 100% legal gaming website, Golden Vegas Casino respe...

Can I deposit or withdraw from a bank account that doesn’t belong to me?

No. For security reasons, you cannot use a bank account that doesn’t belong to you to make deposits and withdrawals, even with the agreement of the account holder.This is mentioned in...

What limits are imposed on my personal deposits?

There are 3 types of personal deposit limits: 1. Daily limitTakes into account all deposits made at any time during the last 24 hours.Example: At 16:30 on Tuesday 11/04/2023, my daily...

How can I make a quick deposit through QR code?

The quick deposit through QR code allows you to make a deposit in no time through your smartphone.The access to this method of deposit is located to the right of your username and the...

How can I deposit money on my Golden Vegas Casino account ?

In order to play with real money on this online game site, you need to make a deposit using one of the following methods of payment: