I can’t find my deposit in my history. How can I know if it has been successfully completed?

If your deposit doesn’t appear in your history, it is likely that an error occurred during your transaction. Please note than our teams save all your deposit attempts.

 

Has the deposit amount been withdrawn from your bank account? Please contact our teams and explain that your bank account has been debited as well as the date and time of your transaction via our customer service.

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