Withdrawals

What is a BIC code?The BIC code is a unique code for each bank that allows it to be recognized worldwide. Are you unable to enter your BIC code?It is possible that a technical issue i...

Withdrawing money on our site is very simple! In your account, go to the "Withdrawal" tab and follow the instructions displayed on your screen. Our site offers : Withdrawal by bank tr...

If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service and we will send you a l...

No, you don’t have to pay any tax on the amounts you win by playing at Golden Vegas Casino. For more information about tax on games of chance, go to the Belgian Gaming Commission webs...

If you are unable to make a withdrawal, it may be related to one of the following situations: Your account is not yet activatedYou must confirm your email address to be able to make a...

Processing TimeTwo types of withdrawals are available:Standard Withdrawal:available for amounts between €10 and €25,000,processed within a timeframe of up to 2 business daysFast Withd...

Have you recently changed account number and would like to withdraw your money to your new account? All you need to do is fill in the requested information about your new bank account...

To make a withdrawal in a gaming hall, you will need your ID card and the unique 4-digit code linked to your withdrawal, selected in advance. Forgot your code? To recover it, log in t...

No. For security reasons, you must personally go to your preferred gaming hall to withdraw your winnings. Your winnings will remain available for as long as necessary, so you can coll...

Of course! Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Golden Vegas Casino places great importance on respect...

No, this is unfortunately not possible. Withdrawals can only be made using the same method that you used to deposit money on your account. It is a legal obligation that aims to fight ...

You can only cancel a withdrawal if the request has not yet been processed. To find out if you can still cancel a withdrawal, check your transaction history on your account. You can c...

Withdrawal requests in our Golden Vegas gaming halls are validated within 5 minutes following the withdrawal request. Nevertheless, we advise you to always check the status of your wi...

If you wish, you can deactivate the option to cancel a withdrawal from your account.You can make the request by directly contacting customer service via the contact form or via suppor...

Your withdrawal may be marked with the status “Delayed by 24 hours”.This is because certain transactions are subject to additional verification for your own security.Rest assured that...

Processing and validating your documents takes on average a few days during our customer service business hours.However, the process may sometimes take longer for various reasons: if ...

Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Golden Vegas Casino respects this obligation. When registering, y...