Default deposit limit
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I would like to turn off my legal limit, is that possible?
Yes. To do this, go to your account settings and click on the "remove limit" button: Your request will automatically be forwarded to the Gambling Commission. Within 72 working...
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My request to turn off the default limit has been denied and I don't understand why?
If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of payment in the file of the Central Individual Cre...
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I have a personal deposit limit higher than the default limit, but I can't deposit anymore?
The most restrictive deposit limit is always applied. If you haven’t requested that your deposit limit is turned off, it will remain in effect. This default limit will also remain in ...
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I had turned off my default limit before 20 October 2022 and I can no longer deposit?
The Royal Decree of 19 June 2022 requires that deposit limits be reset and reduced to €200 per week on all player accounts. Removing it requires an active request from you which can b...
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I have turned off my default limit, but I can no longer deposit?
One of your personal deposit limits may have been reached. Check in your account settings .