Casino & Dice games
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Do my chances of winning GoldenVegas Jackpots depend on the amount I stake?
Not at all. All players that stake, no matter the amount, have the same chances of winning. You could bet €0.01 and win the Joker Drop of several thousand euros!
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Can I win several GoldenVegas Jackpots at the same time?
You can only win one GoldenVegas Jackpot at a time. However, it is possible to win several GoldenVegas Jackpots during the same day. Therefore, you could win the Joker Drop, Cash Feve...
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Can I win several GoldenVegas Jackpots on the same day?
Yes! As incredible as it sounds, you can win the 3 GoldenVegas Jackpots on the same day. And the best thing of all? You can even win the game jackpot and the 3 GoldenVegas Jackpots on...
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What do I need to do to win a GoldenVegas Jackpot?
To win a GoldenVegas Jackpot, all you need to do is play! Each time you play one of the many games in our catalog, you have the chance to win one of the 3 GoldenVegas Jackpots, no mat...
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What games can I win a GoldenVegas Jackpot on?
Any game! Our GoldenVegas Jackpots can drop at any time on any game, no matter the stake! Good luck!
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What are the GoldenVegas Jackpots?
GoldenVegas Jackpots are unique jackpots found only at GoldenVegas. They’re progressive jackpots that can drop at any time on any game in our catalog. Whenever you play a game, you ...
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Can I play at Goldenvegas Casino from my smartphone or tablet?
Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or your tablet.
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A technical problem made me lose money during a game. What should I do?
We are sorry there was a technical problem! We do all we can to avoid technical problems happening. Despite this, technical problems can unfortunately sometimes occur and interrupt yo...
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What is a Super Game?
The Super Game is a bonus minigame with a high success rate that allows you to get various prizes, such as: Winnings Another Super Game A Super Game jackpot You get Super Games when...
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What is a jackpot? Does my stake influence the jackpot?
The jackpot is the biggest winnings you can win during a game. There are 2 types of jackpots: The progressive jackpot: it is linked to several games and changes depending on the nu...
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I’ve won to a casino or dice game! When will I receive my winnings?
The winnings you get during a casino or dice game automatically appear on your account. If that’s not that case, please wait a few minutes. If after 30 minutes, you still haven’t rece...
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I would like to try a new game. Where can I find the rules?
To read the rules of a game, start the game and click on the “info” icon, often represented by a question mark (?). Depending on the game, this icon can be found in various places, su...
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I was logged out in the middle of a game. Will I get my credits back?
Remember that your credits are never lost, even in the event of a sudden disconnection. You can always restart your ongoing game without losing information. To recover your game or yo...
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What kind of games are offered on Goldenvegas Casino ?
On Goldenvegas Casino you can find the same types of games as the ones available in the Belgian land-based gaming rooms (classe II games). The online games we offer can be divided int...
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What is a Mystery game?
A Mystery game is a special spin during which your winnings are at the maximum. Depending on the game, you can win one or several Mystery games in a spin or in a bonus game. Once won...
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What is a bonus game?
A bonus game is a special round in a game that allows you to win points, money or Mystery games. To access the bonus game, you must line up 3 bonus symbols. In a dice game, you can on...
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I’ve received the message “Due to local legislation, this game is not available in your country”. What should I do?
Sometimes the game you would like to play is not available in the region of the world you are in. If you are in Belgium, but this message appears, please contact our customer service.
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Which browser should I use to have the best gaming experience?
For the best and most comfortable gaming experience, we recommend using the Google Chrome browser. In fact, the games available at Golden Vegas Casino are optimized for Google Chrome...
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How do I update my Firefox browser?
To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Firefox browser, follow these steps: Open Firefox Click on the menu button o...
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I’m not able to start a game or the game is stuck “loading”. What should I do?
If you aren’t able to start a game or if it is stuck on the “loading” page, there is a high chance that your WiFi connection is too weak. We recommend connecting to the internet using...
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What is the difference between “Real money” and “Demo” mode?
When you play with real money, you are playing with the money you deposited in your gaming account. You can withdraw winnings in this game mode. When you play in Demo mode, you are ...
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What kind of games can I find on Golden Vegas?
This authorised Belgian gaming website offers the same type of games as those allowed in land-based gaming rooms in Belgium (class II games) and in casinos (class I games). These game...